Camping and Outdoor Gears Reatal

Professional and Hygienic gears ready to go!

We offer a wide range of quality outdoor gears, covering everything you need for a wild camping. Check out what you need, arrange a pick-up, and you will soon be chilling in the tent!

Absolutely WORRY FREE!

*查詢或落單前, 請先細閱租用須知及租借流程

Booking steps

① Fill in online booking form

② Acknowledgement sent thru whatsapp

③ Make payment to secure booking

④ Gears pick up & study user manual

⑤ Gears return after camping

⑥ Gears check-up and deposite refund

Worry-FreeCamper 裝備租借
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Terms and Condition

The purchase of any services offered by Worry-free Camper constitutes a contractual agreement between you and Worry-free Camper (hereinafter referred to as “We”) and represents your acceptance of the terms and conditions set out herein. Please ensure that you have read, understood and accepted these terms and conditions prior to booking.

Booking Steps

Fill in online booking form Receive our booking acknowledgement on whatsapp Make payment thru FPS, Payme, or PayPal to secure booking​  Study our user manual and arrange pick up ⑤ Return gears after camping ⑥ Await for gears check-up result and deposit refund.

Important: Gears check up will NOT be done at public place. Gears will only be checked at our warehouse and we will contact again to inform about gears condition and arrange deposit refund. No special arrangement will be entertained.

Rental Period

Rental period is 50 hours, counting from scheduled pick-up time till gears return. Failure to return gears on time will incur an additional 50% rental rate for every 1-24 hours delay.

Rent and Deposit

Guest are required to pay an amount of gears deposit on top of the rental rate. Deposit will be refunded in full if returned gears are in clean and good conditions.

*Guest should take good care of every rented item.  Any lost of gears, damage, and uncleanness of gears may incur penalties. Such penalties will be deduced directly from the deposit.

*Guest may need to pay extra if the paid deposit could not cover the full cost of penalty.

*For every lost or severe damage, full retailed price will be charged as penalty.

*If returned gears are messy and dirty, 50% of the rental will be charged as cleansing fee.

*In case of rain or humid weather, guests are required to clean and dry the gears before returning. If extra time for cleansing is needed, please contact and we can waive the extension fee. For any untreated wet gears, cleansing fee will be implied.


 

​Gears pick up & Return

Please refer to below for time & venue for gears pick up & return. Listed timeslot is for reference only, guest are required to arrange gears pick up or return according to our appointed time and venue. *Please arrive on time according to your scheduled timeslot. Late penalty would be implied. 

 

Changes & Cancellation  Policy

In the event of any cancellation made by us, for whatever reason, the fees will be refunded in full.

 

In the event of any cancellation made by guests, for whatever reason, please refer to our policies below.

 

Change of booking date

For change made 7 days prior to the scheduled pick-up date, a 10% of service charge will be incurred. 

For change made 3 days prior to the scheduled pick-up date, a 15% of service charge will be incurred. 

For change made within 72 hours prior to the scheduled pick-up date, a 20% of service charge will be incurred. 

For change made on within 12 hours prior to the scheduled pick-up date, a 30% of service charge will be incurred.

 

Cancellation 

For cancellation made 7 days prior to the scheduled pick-up date, a 15% service charge will be incurred.

For cancellation made 3 days prior to the scheduled pick-up date, a 20% service charge will be incurred.

For cancellation made within 72 hours prior to the scheduled pick-up date, a 30% service charge will be incurred.

For change made on within 12 hours prior to the scheduled pick-up date, a 50% of service charge will be incurred.

Arrangement for Bad Weather

For announcement made by Hong Kong Observatory 1 day prior to the pick-up date

In the event of a Typhoon Signal No. 3 or above,  a Red Rainstorm or a Black Rainstorm:

A re-scheduling can be made free of charge and can be made once only. The new scheduled date shall be made within a month to the original scheduled date. The booking will be treated as cancellation if failed to re-schedule the booking.

 

For announcement made by Hong Kong Observatory on the scheduled pick-up date

In the event of a Typhoon Signal No. 3 or above,  a Red Rainstorm or a Black Rainstorm:

A 10% of surcharge will be incurred for re-scheduling, and the new scheduled date shall be made within a month to the original scheduled date. The booking will be treated as cancellation if failed to re-schedule the booking.

 

**Worry-free Camper reserves all rights to make correspondent arrangements and changes regarding any confirmed rental out of weather and variables that are not listed above.

 

# These terms and conditions may be subject to change without prior notice. In the event of disputs, Worry-free Camper reserves the right of explanation and final dicision. 

Venue for Pick up & Return

Sai Kung Sha Kok Mei Road

Alight at Sai Kung Police station bus stop and take a 6-8 minutes walk to our pick up point. 
Detailed instruction will be given after booking is confirmed. 

Service hour

Monday to Sunday 8am to 7pm 

 

 

© Worry-free Camper Outdoors 2020 All Rights Reserved